Attendo picks up every enquiry — website, WhatsApp, Instagram, Messenger, Telegram and phone — and finishes the job: answers from your own information, books straight into your appointments, sends the confirmation. In seconds, in four languages, at any hour. When a conversation needs a person, it hands over with the whole thread attached.
Chat on your website · SarahAnswering now
Hi — can I move my appointment on Thursday to Friday morning?
Of course, Sarah. Friday morning has 9:30 or 11:00 free with Dr Patel. Which suits you?
9:30 please
Done — Friday 9:30 with Dr Patel. Your confirmation is on its way, and I’ll remind you the evening before.
Also — I’d like to talk to someone about a refund.
Handed over · Maria, front deskHi Sarah, Maria here — I’ve got your booking open. Let’s sort the refund now.
Watch Attendo at work · 1 min 54 sec
Illustrative business scenes and sample data. Music: “Dream Culture” by Kevin MacLeod, licensed under CC BY 4.0. Excerpt trimmed, faded and mixed beneath narration.
Attendo handles all four from your own information, at any hour, and brings a person in only when one is needed.
Hours, prices, parking, what to bring, whether you do the thing they need. Answered in seconds from your own information, in your tone — at 11pm on a Sunday as readily as 11am on a Tuesday.
Customer:Do you take walk-ins on Saturdays?
Attendo:We do, Saturdays 9 to 4, no appointment needed. Parking is behind the building.
Checks your appointment book for a free slot, books it, sends the confirmation and the reminder. Reschedules and cancels without a single phone call, and never double-books.
Customer:Anything free next Tuesday afternoon?
Attendo:Tuesday has 2:30 and 4:00 free. Shall I book 2:30 for you?
The quote that went quiet. The customer you haven’t seen since March. The review you meant to ask for. Reminders go out on their own; win-backs and review requests are drafted for you to approve.
Attendo:Hi Mei Ling, your quote for the rear brakes is still open. Want to book it in this week?
Customer:Yes please, Thursday morning?
It knows when a person is needed — a complaint, a refund, a judgement call — and passes the whole conversation across. Your team picks up mid-thread. The customer never repeats themselves.
Customer:I’d rather speak to someone about this.
Attendo:Of course. I’ve passed this to the team with everything you’ve told me, so you won’t need to say it again.
Three things working as one: an assistant your customers talk to, a workspace your team runs the day from, and the follow-ups that keep customers coming back.
Branded with your name and colours, it speaks for your business on every channel — in the customer’s language. It answers, books, quotes and follows up. It knows when to bring a person in, and it tells you when a lead is worth taking over yourself.
Are you open on Saturday?
Yes — Saturdays 9am to 7pm. Shall I book you a slot?
Same hours, same appointments, same assistant. It follows the customer’s language — and on calls, the Singlish register if you switch it on.
Every answer comes from something you gave it. Change a price once and every channel says the new price at the same moment. Ask it something it doesn’t know and it says so, then brings a person in.
It never invents a price, a time or a stock level. Those are looked up, every time.
Live from your inventory or your online shop. A customer never hears about something you sold out of yesterday.
Your hours, your lunch break, your closures. Singapore public holidays are built in.
Your descriptions, your prices, and your rules on deposits, cancellations and what to bring.
PDFs, menus, price lists, FAQ pages. Upload them, or connect Google Drive, Notion, Dropbox or SharePoint.
Attendo keeps your appointment book. Connect Google Calendar or Microsoft 365 and the two stay in step, both ways.
Your tone, your house rules, and the things it must never say. It sounds like your business, not a bot.
Same stock, same appointment book, same tone of voice. It replies without the awkward pause, keeps answers to a sentence or two, and never states a spec the caller didn’t give it. Anything it shouldn’t decide becomes a callback request with the whole call summarised for your team.
No developers, nothing to write. Attendo learns from what you already have — and we set it up with you, not for you to figure out alone.
<script src="…/widget.js" data-position="bottom-right"></script>That’s the whole install.Paste your website address, upload your price list and FAQs, connect your calendar. Attendo answers only from what you give it.
Try the everyday questions, a booking and a handover in the console. Nothing reaches a real customer until you say so. Then your assistant starts answering and booking.
Switch on WhatsApp, Instagram, Messenger, Telegram and phone. Invite your team so handovers land with the right person.
Every call and enquiry becomes a signal: what customers keep asking, what they wanted but couldn’t get, and where you’re losing them after hours. A brief at 8 every morning, a digest every Monday — with the answer already drafted. Your team decides what to act on.
See it with your own conversationsInsight · 41% of enquiries arrived after 6pm. Attendo answered all of them; 12 became bookings.
Asked for, not offered · 7 people asked about SOC 2 readiness. Want a draft answer?
An assistant that speaks for your business has to be held to a higher standard than a chatbot. This is how Attendo is held to it.
Your data lives in AWS Singapore, encrypted, and every record is scoped to your business. No other business can ever see it.
Your information answers your customers and nothing else. Our AI providers are contractually barred from training on it.
Export or erase any customer’s data from their record, in a click.
Present it as a named assistant in your brand, or have it say plainly that it’s AI.
Test questions, bookings and handovers in the console. Nothing reaches a real customer until you say so.
Roles and permissions decide who can change what. The activity log shows who did.
Read our privacy policy for the full picture: what is processed, by which providers, and your choices.
Equivalent to $1,000 a month, billed annually.
Yes. Request a demo and tell us what you want your assistant to handle. We’ll arrange a walkthrough using your business information. No card is required to request a demo.
No. Start with a website assistant, test its answers and add channels when you’re ready. Some providers require a business account or approval before connecting.
Your team can review the conversation and take over. Set up your handover preferences as part of configuring your assistant.
Bring your service or product information, opening hours, common questions and booking rules. Decide who will handle conversations that need a person. We’ll review the channels and account access needed for your setup.
Attendo handles repeat enquiries and helps organise the next step. Your team still manages the business information, reviews answers and takes care of exceptions, sensitive requests and decisions that require judgement.
It says so and brings your team in. It never invents a price, a time or a policy — every answer comes from information you’ve given it, and anything outside that becomes a question for a person.
Your choice. Present it as a named assistant in your brand, or have it say plainly that it’s AI. Either way, a real person is always one request away.
English, Mandarin, Bahasa Melayu and Tamil, in chat and on calls, switching to match the customer. On the phone it can use a Singlish register if that suits your customers.
Yes. After verifying your email, choose bank transfer and give us your billing details. You get a numbered tax invoice straight away, payable in 14 days by bank transfer, or online. Your workspace is activated once payment arrives.
When you’re busy, closed or with another customer, Attendo answers the enquiry, books the appointment and sends the confirmation. You get on with your day. Your business keeps taking bookings.